Uni-Store Terms and Conditions

Please read the following carefully.

ACCEPTANCE OF TERMS: 

Please read these Terms of Service carefully to be sure that you understand them. By using the Service, you are agreeing to these Terms of Service. We strongly advise you to print a copy of these terms for future reference. This website is operated by Square Space and BookWhen. As a user of this website, you acknowledge that any use of this website including any transactions you make are subject to our terms and conditions below: You must be at least 18 years old to use the Service. By using our Service, you represent and warrant that you are 18 years of age or older.

Definitions

·        The Company means Hanford & Punt trading as UNI-STORE.

·        The Customer means person individual or company including buyer / booking our service.

·        Agreement means the agreement entered by you and UNI-STORE.

·        Goods means the items which you pack into Storage Containers for storage by UNI-STORE.

·        Storage Contents means the contents of any box and or other item collected and stored by UNI-STORE.

·        Other Item means an item provided by you for packing, transporting and storage which has not been packed into a Storage Container.

·        Packaging and Packaging Requirements means STUDENT UNI-STORE packaging requirements from time to time, as set out here.

·        Service means the delivery, collection, storage and return or boxes. Other items and storage contents.

·        Site means UNI-STORE’s website at uni-store.co.uk.

·        Storage Box “Boxes “or “Cardboard Box” means a storage box which UNI-STORE supplied to you, or a box, suitcase case, holdall, or any other container which you provide and store with us.

Terms of service

·        To use the service, you must agree to the terms of service. You may not use the Service if you do not accept these Terms of Service. Your use of the Service will be taken as acceptance of these Terms of Service

·        UNI-STORE may refuse or cease to provide the service where it is considered that it may be used in breach of these Terms of Service or for any unlawful or improper purpose or for any other reason.

·         UNI-STORE may change these Terms of Service at any point if required and the customer will be notified. Any changes to the Terms of Service will come into force on the date stated in the notice which shall not be less than 7 days from when notice is given. If you use the Service after changes to the Terms of Service have come into force, you will be taken to have agreed to the changes. If you do not agree to the changes, then you may terminate this Agreement.

Your information

To use the Service, you will be required to provide information about yourself (name, a[EB1] ddress, contact details etc) as part of the registration process and continued use of the Service. You agree that this information will be accurate, correct and up to date.

UNI-STORE processes information about you in accordance with its Privacy Policy. By using the Service, you consent to this processing.

The service

In return for the customers purchase under this Agreement, UNI-STORE shall:

·        Where requested, supply empty “Boxes” and other packing materials.

·        Collect the “Boxes” and “Other Item”, in each case suitably prepared for transport, from the drop off location on the collection date chosen by you on the Site.

·        Transport the “Boxes” and or “Other items” packed with your Goods to the UNI-STORE storage facility.

·        Return each “Box” and or “Other items” packed with your Goods to the collection points location on the date chosen by you on the Site.

·        You agree that the number of “Boxes” and or “other items” that you requested to be collected shall be the actual and accurate number of “Boxes” and or “other items” to be collected subject to any change to the number that may be made at the time of collection.

·        You agree that if you arrange for a collection or return on a Saturday or Sunday or in a specific time slot on any day, additional fees as set out on the Site and shall be payable.

·        UNI-STORE may refuse to return items to addresses that are not in the same postal area as from where they were collected.

·        UNI-STORE will not deliver, collect, or return Storage Containers to an address outside of mainland UK.

·        Times given by UNI-STORE on the Site or otherwise for delivery, collection or return are estimates only and UNI-STORE shall not be liable for any delay in delivery, collection, or return.

·        UNI-STORE may cancel or postpone any delivery, collection or return where it is considered that it may endanger any employee, agent or contractor or member of the general public due to (including but not limited to) severe weather conditions or by reason of UNI-STORE having limited access to the specified delivery, collection or drop off address or if the box and or other item is deemed to breach the maximum weight.

UNI-STORE will not be responsible for:

·        Packing goods into storage boxes

·        Any damage sustained from lack of packing protection.

UNI-STORE will be responsible for:

·        Transport the Storage Containers packed with your Goods, or your Other Items otherwise suitably prepared for transport to UNI-STORE storage facility prior to preparation of a quote for:

·        Storage of your Goods or Other Items at UNI-STORE storage facility until the date you want them back.

·        Times given by UNI-STORE for delivery, collection or drop off are estimates only and UNI-STORE shall not be liable for any delay in delivery.

·        UNI-STORE may cancel or postpone any packing or delivery where UNI-STORE considers that it may endanger any employee, agent or contractor or member of the public due to (including but not limited to) severe weather conditions or by reason of UNI-STORE having limited access to the collection or drop off zones.

Your responsibilities

You will be responsible for:

·        Being present, or ensuring that someone authorized by you is present, during the delivery, collection and drop off, of the “Boxes” and or “other items”.

·        Providing UNI-STORE with your contact details and ensuring that these are accurate and up to date.

·        Providing UNI-STORE with all the information requested about your Boxes and Other Items when prompted.

·        Notifying UNI-STORE of any changes regarding your orders prior to the day of the service (delivery, collection, and return):

·        Collection of your Storage “Boxes” and or “other items” or
Return of your Storage “Boxes” and or “other items”.

·        All changes must be provided 2 working days in advance.

·        The Goods have been securely packed into “Boxes” as per the instruction provided with your order. “Other items” have been wrapped, both in accordance with our Packaging instructions suitably prepared for transport and storage so as not to cause damage or injury or the risk of damage or injury to UNI-STORE property, employees, agents, contractors, or other goods, whether by spreading of damp, infestation, leakage or the escape of fumes or substances or otherwise.

·        If the Goods are fragile, you must ensure they are thoroughly bubble wrapped in multiple layers and carefully packed; any comments must be inputted into your inventory on your account prior to collection.

·        Each Storage “Box” and or “Other Items” is labelled with the specific labels provided by UNI-STORE which is then fixed securely with tape as per packing instructions.

·        Informing UNI-STORE within 48 hours of delivery of any loss or damage to the “Goods” or “Other Items” or your property that occurred during a delivery, collection or return service.

·        You acknowledge that UNI-STORE will not be responsible for any loss or damage if you fail to inform UNI-STORE within such a time.

Storage boxes

·        Storage “Boxes” will be supplied by UNI-STORE or may be provided by yourself.

·        Storage boxes produced by you must be in accordance with UNI-STORE Packaging Requirements.

·        UNI-STORE reserves the right to reject any Storage Box and or other item which is not in accordance with the Packaging Requirements.

·        UNI-STORE shall not be responsible for any loss or damage to Goods which are not packed in accordance with the Packaging Requirements.

·        If you provide your own Storage “Boxes” they must be: Double Walled cardboard boxes, in good condition, sturdy and suitable for transport and storage of the Goods; In respect of dimensions of the boxes provided by UNI-STORE.

·        Boxes provided by the customer (small and large) must be with a combined width, height, and length less than or equal to the size of the boxes supplied by UNI-STORE.

·        If you wish to store any item that is not explicitly listed as available for storage on the Site, then you must contact UNI-STORE for confirmation that your items can be stored and to receive a quote.

·        No Storage “Box” and or “other item” supplied by UNI-STORE or by you, should exceed the maximum weight limit of 25kg.

·        Any containers exceeding the maximum weight limit will be subject to the following:

·        A penalty for the item being overweight, whereby any container exceeding the maximum weight limit of 25kg will incur a penalty fee.

·        UNI-STORE reserves the right to repack the overweight storage containers into one (or more) Storage Containers that each weigh no more than 25kg.

·        A charge for any packing or repacking T&M (Time and Materials) required to repack the overweight containers into one (or more) Storage Containers, weighing no more than 25kg each, will apply.

The Storage Contents

You warrant that other Items and storage contents are your own property or that you have the right and authority to store the goods or other Items in accordance with this Agreement.
Other Items and storage items must not include, and you must not store any of the following in the storage containers or other items:

·        Liquids and semi-liquid foods in glass containers.
Opened Cleaning Products / Cosmetics in which are not securely sealed.

·        All perishable goods.

·        Non-perishable food unless packed so that they are protected from and do not attract
vermin.

·        Antiques (breakable and fragile).

·        Birds, fish, animals, or any other living creature.

·        Explosive weapons or ammunition.

·        Sharp knives or other kitchen implements unless blade is fully protected with a suitable material.

·        Combustible or flammable materials including but not limited to, diesel, petrol, oil, gas,
artificial fertilizer or cleaning solvents.
Compressed gas such as aerosols.

·        Chemicals, radioactive materials, biological agents, including household cleaners.

·        Toxic waste, asbestos or other materials of a dangerous nature.

·        Any other toxic, flammable or hazardous substance or preparations, classified as such under applicable law.

·        Specialised equipment with electronic and/or fragile components.

·        Should it become apparent that any of the prohibited items listed are contained within one of your Storage boxes and or other item will be removed and disposed, and the rest of the Goods within that Storage Box and or Other Item will be searched for further prohibited items, which if found, will also be removed and you will be charged.

Return of packing materials

·        You can return unused boxes that are in a re-saleable condition to UNI-STORE for a refund of up to £1.00 per item if you notify UNI-STORE of your intention to return the boxes within 3 days of the date on which the boxes are returned to you after storage.

·        UNI-STORE will not refund the delivery charge for you to return the packing materials.

·        Please notify UNI-STORE of your intention to return the packing materials by email.

·        Your notification is effective from the date that the email is received by UNI-STORE Once the packing materials have been received by UNI-STORE will in its discretion:

·        Refund you on the payment method used by you to pay for the packing materials; or
Credit your account for the correct amount.

Disclaimer

·        UNI-STORE provides the Site “as available” basis with all faults.

·        UNI-STORE does not warrant that use of the Site will be error-free or uninterrupted or that any defects will be corrected.

·        UNI-STORE will provide the Service with reasonable care and skill and substantially as described in this Agreement.

·        UNI-STORE does not make any other promises or warranties about the Service.

Termination

·        You may terminate this Agreement at any time by requesting the return of your Storage boxes packed with storage items and or other items and paying any outstanding charges due to UNI-STORE. An admin fee will be applied to any terminated orders.

·        UNI-STORE may terminate this Agreement with immediate effect by notice in writing to you, if: You fail to pay any amount due, including any interest accrued, by the date due; or
you are in breach of any term of this Agreement.

·        UNI-STORE may terminate this Agreement for any reason by giving you no less than 30 days written notice.

·        Upon termination of this Agreement for any reason you must contact UNI-STORE promptly to arrange for redelivery of the Storage boxes and or other items.

·        If within 30 days following termination of this Agreement for any reason you fail to arrange for re- delivery of the Storage Containers, then UNI-STORE may dispose of the Goods in accordance with the provisions of ‘Right to withhold or dispose of goods & other items.’

UNI-STORE shall have no liability to you:

·        For damage to the other items[EB2]  if not wrapped to protect against handling and transport as set out in the Packaging Requirements.

·        For damage to the other items if proof of condition photos is not provided when requested by UNI-STORE prior to the collection.

·        For damage to the Storage boxes and or other items (as opposed to the contents inside the Storage boxes).

·        For damage to the property when transporting Storage contents boxes and or other items out of and into the property; or
If the Goods are seized under any law or court order.

·        Nothing in these Terms of Service excludes or limits UNI-STORE liability for:

·        Death or personal injury caused by UNI-STORE negligence; or
fraud or fraudulent misrepresentation.

·        UNI-STORE will not be liable or responsible for any damage to or loss of the goods or other items, or failure to perform, or delay in performance of, any of its obligations under this Agreement that is caused by events outside its reasonable control (including but not limited to) Act of God, flood, earthquake, windstorm or other natural disaster; war, armed conflict, terrorist attack, civil war, civil commotion or riots; nuclear, chemical or biological contamination or sonic boom; any law or government order, rule, regulation or direction, or any action taken by a government or public authority; fire, explosion or accidental damage; extreme adverse weather conditions; interruption or failure of utility service, including but not limited to electric power, gas or water; any labour dispute, including but not limited to strikes, industrial action or lockouts; non-performance or delay by suppliers or subcontractors; and failure of plant machinery, machinery, vehicles, computers, the Internet or telecommunications.

Your liability to UNI-STORE

You shall reimburse UNI-STORE in full, an amount equal to all damages, liabilities, costs, claims, and expenses that UNI-STORE may incur because of your use of the Service or any breach by you of this Agreement.

Ownership of rights

·        All rights, including copyright, in the Site and the Service are owned by or licensed to UNI-STORE
“UNI-STORE” is a registered trademark of Hanford & Punt.

·        RIGHT TO CANCEL – “COOLING OFF PERIOD”

·        Each request for the Service by you shall constitute a separate contract between you and UNI-STORE on these Terms of Service.

·        You have the right to change your mind and cancel each contract within 7 calendar days after the day on which you entered the contract with UNI-STORE.

·        If you wish to cancel within the 7 calendar days, you must notify UNI-STORE.

·        You acknowledge that you will lose your right to cancel if you request UNI-STORE to collect the Goods before the period of 7 calendar days elapses.