Help, Info and Frequently Asked Questions.
FAQ’s and Useful Information
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Can’t find a time slot that suits? No worries! We offer specialised handover and collection, us the Enquire page to get in contact so we can help come up with a personal solution to your needs.
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No problem, just book “tickets” for a handover slot and let us know either by email or via the enquiries page!
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Possibly, depending on where you are located we are able to offer door to door services. Use our enquiries page to get a quote!
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If you’ve opted for the standard Uni-Store storage boxes, You will need to collect your box(s) from the on campus collection point. Details of this will be sent over upon booking.
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Yes, there's a deposit included in the booking price which can be refunded upon returning the box.*
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Payment is required upfront during checkout.
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Contact Uni-Store customer service to discuss slot changes.
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Bookings are subject to availability; it's recommended to book early.
Looking For More Information?
Visit our Downloads Page using the link below to find all of our downloadable guides and information as well as links to all of our storage declaration forms and even Terms and Conditions!
*Terms and Conditions Apply
Still unsure about something?
Feel free to use the Enquiries page to get in touch!